FAQ
At Rental Plus our team will help in any way we can to answer all your questions, please go through the questions bellow and if you can't find an answer to your questions please feel free to contact us.
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How to order?
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You can place an order either through our website by filling in enquiry form and one of our representative will contact by email with a written quote or by calling us on 1300 764 473
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Do you rent out to home users as well as business?
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We value all our clients including individuals, At Rental Plus we provide same level of service to both corporate clients and individuals, some products are available for corporate clients only please refer to the "Products for Home users" section for more details.
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What is the rental process?
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Browse our website to have an idea about the equipment you would like hire, then either select “Get A Quote” at the right hand of any webpage or give us a call and a reprehensive will make sure that you get the best deal in the market.
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I need some equipments for few hours, how short do you rent for?
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All our equipments available for hire starting from as short as one day up to 4 years
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We have a project in a remote rural area, do you charge for the days the equipment in transit?
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No, we will charge for the actual days you are using the equipment.
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How do I return the equipments?
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we will pickup the equipment at the end of your rental period.
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What does "Best Rate Guaranteed" means?
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Unlike our competitors Our Low Price Promise is more than a marketing promise; it's our promise to you, our valued customer. Just because we offer the industry's lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers—and you continue to support us with your business—that we're able to use our buying power to get you the best rentals rates.

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Do you deliver the equipment?
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Most of our rental equipments are delivered Free of charge (conditions apply) to any where is Australia, please talk to our sales team to find out if we can offer free delivery. .

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We are a not for profit organization; we are looking for sponsorship, do you help?
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Yes, Rental Plus sponsors charity events and students events like UTS student project for Smart Light Festival - Sydney and Get Active Children Festival, talk to us and we will try to help as much as we can.
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